Shipping policy
US and Canada
- Business Operating Days and Hours are Monday-Friday 9AM - 6PM Eastern Time.
- Orders placed on a business day before 4PM Eastern Time will be shipped same day, orders placed after 4PM Eastern Time will be shipped the following business day.
- Packages are insured for the value of the shipment. If your item is damaged in transit, please contact us to facilitate an insurance claim.
- Signature confirmation can be added to any order for a $4.99 fee. Please contact us to have this applied to your order. Any order over $500 will automatically have a signature confirmation required for delivery.
- Delivery times are only guaranteed for UPS 2nd Air, UPS Next Day Air Saver, and UPS Next Day Air.
- Free shipping on orders over $99 with code FREESHIP at checkout. Free shipping cannot be combined with other promotional codes or coupons. Customer can select preferred method of shipping discount for shipping costs up to $19.99.
International Orders
- Import duties, taxes, and fees are the responsibility of the customer. Abandoned packages due to failure to pay import fees or providing necessary paperwork will not be refunded.